Frequently asked Questions (Hopefully, most answered! If you do not see your question answered, please message us!)
Do you engrave?
Unfortunately, we do not engrave at this time.
Will I get a Tracking Number?
In order to keep shipping cost so low, you will not receive a tracking number with our regular, standard shipping. We ship worldwide with Canada Post, and they have proven to be very reliable. If you would like to upgrade shipping, you may do so at time of purchase, to receive a tracking number. Please convo us!
I would like a certain wood with an inlay that I cannot see on your Site?
Certainly! If you do not see a pairing of a wood, with an inlay, please message us, and we will create a new design for you!
Do you inlay with White Gold?
Unfortunately, we do not inlay with White Gold at this time.
I need this ring by a certain date. Can you ship any faster?
Our processing time to custom make your ring is approx. 7-14+ days. (During the Holiday Seasons) If we do have your requested size in our stock, we can ship out faster that our usual time frame. FedEx will do an overnight shipping (1-2 days) for the US only. Canada will do an xpress ship as well. The cost is significantly more, but your ring will arrive faster!
Can you get the ring wet?
We highly recommend removing, before submerging. General hand washing is fine, but remove before showering, bathing, swimming, dishwashing etc...
Are your rings waterproof?
Unfortunately, with any wood ring, it is impossible to fully waterproof them, and keep the integrity of the wood. Ours are water resistant. General hand washing is fine, but we always recommend removing, before submerging.
I would like a 5mm width Inlay ring. Can you make any smaller than a 6mm?
The smallest width for an inlay'd ring is a 6mm. We simply cannot make anything less than a 6mm, when we are adding an inlay. If it is a solid, and no inlay is set, our smallest size width is a 4mm.